Frequently Asked Questions

What are virtual assistant services, and how can they benefit my business?

A virtual assistant is a remote worker who provides administrative, creative, or technical assistance to clients from a remote location. Virtual assistant services can benefit your business by helping you save time, reduce overhead costs, increase productivity, and improve work-life balance. At Virtual Equations, we offer affordable virtual assistant services that cater to your specific business needs, such as virtual administrative support, customer service, project management, online marketing, website maintenance, bookkeeping and accounting support, graphic design, and content creation and editing. To make it easy, any repetative task or a random once-in-a-while task that consumes your time and keeps you unproductive is what a Virtual Equations Virtual Assistant can do.

What types of virtual assistant services does Virtual Equations offer?

Virtual Equations offers a wide range of virtual assistant services, including virtual administrative support, virtual customer service, project management, online marketing, website maintenance, bookkeeping and accounting support, graphic design, content creation, and more. Our virtual assistants are highly skilled and experienced in their respective areas, ensuring that you receive exceptional service that helps you achieve your business goals with ease.

How does Virtual Equations ensure data security and confidentiality?

At Virtual Equations, we take data security and confidentiality seriously. We use industry-standard security protocols, password-protected servers, and encrypted communication channels to protect your data. We also sign non-disclosure agreements with our clients to ensure that all sensitive information remains confidential. You can trust us to protect your data and maintain confidentiality with utmost importance.

How much does it cost to hire a virtual assistant from Virtual Equations?

Our virtual assistant services are priced competitively, and are tier based. With Virtual Equations you decide how mahy hours and at what price bracket you wish to operate upon. You are the master of your time and service package. The actual cost will depend on the specific services required, the scope of work, and the duration of the engagement. We offer effective and efficient virtual assistant services that deliver exceptional value for your money. So with us, you can save your operations cost by up to 75% and boost your everyday productivity with up to 3-4 hours at your disposal.

How are Virtual Equations' virtual assistants trained and supervised?

We have a rigorous screening process to select the best virtual assistants who possess the required skills and experience. Once hired, we provide them with comprehensive training on the latest industry trends and best practices. We also assign a supervisor to ensure that they meet our high standards of service delivery.

How can I get started with Virtual Equations?

To get started with Virtual Equations, all you need is to identify what all everyday activities you want off your plate. We don’t want you to live your life working on the move. Once that is done, you might like to browse through our services section. After that all you have to do is Book a Discovery Call with our Founders [which is one of clear differentiator in the market]. During the consultation, we will discuss your business needs and recommend a virtual assistant package that suits your requirements. Once you choose a package, we will assign a dedicated virtual assistant to your account and provide you with onboarding instructions to get started. Our process is quick and easy, and we strive to ensure that you start seeing results right away.

How can I communicate with my virtual assistant at Virtual Equations?

We are flexible in this and you decide how you wish to engage your dedicated Virtual Assistant, be it over email, chat, video conferencing, and call. We also assign a dedicated virtual assistant to each client to ensure personalized attention and 1-on-1 service. You also get the direct number of the supervisor, as an extra support.

How does Virtual Equations ensure quality control and client satisfaction?

We have a robust quality control process in place to ensure that our virtual assistants deliver exceptional service. We also provide regular feedback and coaching to our virtual assistants to improve their performance. We also have a dedicated customer support team to address any concerns or issues that clients may have.

Does Virtual Equations offer 24/7 virtual assistant services?

Yes, we offer time zone-neutral virtual assistant services that cater to clients worldwide. This ensures that clients can access our virtual assistant services round the clock, regardless of their geographic location, in turn ensuring your customers get serviced 24*7.

Can I request a specific virtual assistant at Virtual Equations?

Yes, you can request a specific virtual assistant based on your business needs and preferences. We will do our best to assign the most suitable virtual assistant to ensure that you receive personalized attention and exceptional service.